Episode 2 of Enterprise Intelligence for Innovators is out featuring writer, producer, influencer and podcast host of AIIM on Air, The Digital Transformation Podcast and Everyday MBA, Kevin Craine.
Kevin has the tables turned on him and goes from being the interviewer to interviewee - though old habits die hard. It's a frank discussion around the latest Gartner Magic Quadrant Report for Content Services Platforms and how companies need to discard monolithic thinking that doesn't focus on customer success in favour of agile processes that actually help drive decision making.
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