Most organizations are handling the fundamentals of content management reasonably well. They have their M365, File Shares, and maybe a dedicated records system or ECM.
If that describes you, give yourself credit. That is a result of hard work, and today's post is not meant to be discouraging.
However, even among the most mature teams, there are three areas that consistently fall through the cracks.
As an industry, we suck at them. Not everything is within our control so we have the following three major challenges...
Like what you see? Want to see more? I invite you to chat with my team at Shinydocs.
The Failure: Sensitive information sitting inside and outside your managed systems and email that is not being governed in line with policy or law. The coverage here is typically thin, meaning your risk exposure grows quietly in the background.
The Fix: Here is a look at how Shinydocs helped Bruce Power address its reputational risk and protect sensitive information at scale.
The Failure: Every organisation has a core purpose and a primary Content that supports it. For a government agency, that could be research, finance, or policy documents. For a law firm, it is client content. If this content is not aligned and connected across your systems, you will end up recreating work - and underserving your clients.
The Fix: The good news is that alignment is achievable, and often surprisingly straightforward. Here is a look at how the City of Dunedin linked its content to deliver value to its customers.
The Failure: Many teams are wasting money on systems that are overdue for cleanup or modernisation. Others are preparing to migrate but lack a complete view or preparation of their content. Without a 360-degree understanding of what you have, getting to a modern, manageable environment is likely impossible.
The Fix: Shinydocs simplifies content cleanup and modernisation. By eliminating redundant, obsolete, and trivial information (ROT) and reducing storage costs, you set yourself up as the organisation hero who fixed the mess. Here is how we supported AgNovos Healthcare through this exact challenge.